Frequently Asked Questions
- What payment options do you accept?
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For your convenience, I accept a variety of payment options, including Zelle, credit/debit cards, cash, and checks. This flexibility ensures you can choose the payment method that works best for you.
- How long is the typical wait?
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The typical wait time is 1-3 days for you to receive access to your private online gallery, where you can select your favorite photos. Once you've made your selections, it takes up to 1 week to receive your edited pictures back. I strive to deliver high-quality results as promptly as possible to ensure you can enjoy your memories without delay.
- Do you have a cancellation policy?
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All services require a nonrefundable deposit that is credited to your full balance. When canceling, or no-shows, there will be no refunds on your deposit.
- What is the reschedule policy?
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Sometimes the weather or unexpected circumstances occur that prevent our session from moving forward. It is required to notify me 24 hours in advance to reschedule a session. If you reschedule after the 24-hour mark, your deposit will not be credited, and a new deposit for the rescheduled date will be required.
If we need to reschedule due to weather, I will be communicating that with you, and your deposit will be honored. - Can I bring any props to the session?
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Yes you can!! I prioritize bringing your visions to life! Bring as many props as you'd like!
Examples are: cap and gown for graduates, cake and balloons for birthdays, business cards and tools for branding sessions, ultra sounds, little shoes, and baby clothes for maternity sessions!!!
